Mate1 is actually shutting it is actually doors in Europe since May 25th, 2018. Our experts’ve been actually really thankful ahead together with you on your experience to discover that exclusive an individual over the final 15 years and also our experts intend to view you once more very soon!

What performs this method for my account?

All Mate1 profile pages signed up in the EU just before May 25th, 2018 will definitely be actually cleared away coming from the solution and also your records are going to either be actually eliminated totally or even pseudonymized in our data sources. Any kind of succeeding efforts to get access to coming from the EU will definitely be actually rerouted to a model of the webpage. No brand new European profile pages could be enrolled on the solution since May 21st, 2018.

What concerning my existing registration?

All energetic Mate1 memberships purchased/rebilled coming from European clients in the 30 times just before the policy working remain in the method of being actually paid to the repayment technique utilized at investment. If you have actually certainly not currently obtained your reimbursement, satisfy enable 5-7 organisation times for the reimbursement to method prior to calling our client assistance group through phoning 1-514-907-0015 Monday-Friday 9AM-5PM EST for help.

Yes, each of your directly recognizable relevant information featuring e-mail, profile page particulars, information as well as various other information are going to be actually pseudonymized or even erased on May 25th, 2018. Our experts will certainly keep acquisition information for a time period of 6 (6) months prior to eliminating this information to make certain all reimbursements, rebills and also deals are actually taken care of suitably.

Someone states my details/photos/etc are actually still on the web site, just how perform I disclose this?

Please call our Customer Support crew at 1-514-907-0015 Monday with Friday 9AM – 5PM EST along with information as well as our company may address this mistake.

I am actually still obtaining notices coming from you, just how can I receive it to prevent?

Our experts have actually pulled out all European individuals coming from our existing email & & press alert systems. If you are actually still getting notices coming from our company, your account might be actually situated in the incorrect location. Satisfy call our Customer Support group to solve this.

Will you give your solutions to Europe once again down the road?

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